FAQ
- How to Place Order?Here is simplified set of instructions for placing order on secondsread.com
- Type secondsread.com on your browser and click enter.
- Click the product you want to purchase.
- Click Add to Cart button or you can click Add to wishlist button.
- Click View Cart or you can Click Cart icon at the top right corner.
- Click Checkout Button.
- Fill all the necessary information.
- Pay the amount in provide QR code, or Cash on Delivery accepted.
- Lastly, click Place Order button.
- How to Cancel Order?If you haven't made the payment and you want to cancel your order, then you can cancel your order by mailing us on our email address at contact@secondsread.com or you can simply fill out the contact form on our website and write title " Cancel Order" we will contact you and your order will be canceled. If you made the payment then your order can't be cancelled, sorry for the inconvenience.
- Where is your Physical Location?We are online based company so that we don't have any outlet at this time however we have partner companies who have physical store, if you want to visit physically then we will provide you the address, contact us via our website contact form.
- Who is the founder of secondsread.com?The founder of secondsread.com is 21 years old BBA student RAJU SHARMA. Who is currently studied at Ace Institute of Management.
- How to Create Account?If you don't create account on the secondsread then you can't be able to place the order, so here is the step-by-step process:
- Head over to the secondsread.com and you will see My Account at the Top in Laptop and you will see My Account in Menu Bar in Mobile Phone. Click the My Account button.
- You can use your google account to create the account or you can do manually.
- If you use google account you don't have to fill up the necessary, your account will create automatically. If you do manually then fill up all the necessary information and create your accounts.
- Can I request additional information about a book's condition before purchasing?Yes, you can, if you need video of the books before purchasing then we will provide you instantly, fill up the contact form on our website and we will follow up with you.
- Why am I experiencing issues with the checkout process?If you don't create your account on the site, then you can't be able to place the order. Due to account creation requirements, you have faced the problems in checkout process, simply create the account and you are done.
- What are your Customer Support Hours?We are available 24/7 hours. You can chat with us on our social media platforms, or you can mail us at contact@secondsread.com. Typically, the response time is 5/6 minutes.